作业帮求英语情景对话`酒店投诉关于Hotel service complaint一个人是经理另一个是客人```要用英语哦
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求英语情景对话`酒店投诉关于Hotel service complaint一个人是经理另一个是客人```要用英语哦
求英语情景对话`酒店投诉
关于Hotel service complaint
一个人是经理另一个是客人```
要用英语哦
求英语情景对话`酒店投诉关于Hotel service complaint一个人是经理另一个是客人```要用英语哦
20分 求英语情景对话`酒店投诉
人物:经理( hotel manager),客人(guest)`
G; May I speak to the hotel manager please?
M:Hi,this is Benny Smith,the manager of Holiday Inn.How can I help you?
G:Hi.My name is lisa Wang.I would like to file a complaint of the poor service of your hotel.This is my first time to stay in Hotel and it will be my last one too.
M:I am sorry to hear that.Could you tell me exactly what it is all about?
G:When I checked in yesterday,the two girls at the front desk were quite rude.They were chatting with each other.And when I asked about some information of the local sceneries.They just threw a pamphlet at the desk and went on their chatting.That is very unprofessional.
M:Mrs.Wang,I applogize for what had happened.I will look into it and give you a reply as soon as possible.
G:Thank you for your attention in this matter .I really appreciate that.
M:Gould you give me a number that I can reach you?
G:123-456-789
M:ok.Mrs.Wang,thank you so much for calling.I sincerely ask you to come back to our hotel again and I promise you that what had happened to you yesterday will not repeat.Have a good day!bye!
G:bye!